FREQUENTLY ASKED QUESTIONS

Crimora.nl is a free online browser MMORPG in a mafia setting. You play directly in your browser - no download, no installation. Commit crimes, steal cars, build a family, and fight for the top of the leaderboard for a real cash prize pool.

Yes, completely. The full game is free to play. Premium offers optional cosmetics and small perks, but never a pay-to-win advantage that makes competition unfair. Free players can still win the prize pool.

All modern browsers are supported: Chrome, Firefox, Edge, Safari (iOS & macOS), and Opera. The game is fully responsive and works on smartphone, tablet, and desktop. Outdated browsers (IE11 and older) are not supported.

You must be at least 16 years old to create an account, in line with Dutch UAVG (Art. 16). Players under 16 may only participate with verifiable consent from a parent or legal guardian.

Click Register for free and enter your username, email address, and password. You can start playing immediately - no verification email, no waiting period, no KYC.

Go to Forgot password and enter your email address. You will receive a reset link. Also check your spam folder. If you no longer have access to the email address, contact us via the contact form.

No. Each player may only have one account. Multi-accounting (creating multiple accounts to gain advantages) results in permanent bans for all involved accounts. See also Game Rules section 2.

Send a request through the contact form with subject "Delete account" and include your username. Your account will be permanently deleted within 30 days in accordance with GDPR. Active prize wins are processed before deletion.

Once every 90 days you can change your username via your in-game profile page. Premium players can do this more often. The new name must follow the code of conduct.

A round is a competitive season, usually lasting 28 to 35 days. At the end of a round, the top 3 players (by power score / XP) are rewarded from the prize pool. Then a new round starts with a reset playing field.

Actions such as crimes, car thefts, and heists cost energy and trigger a cooldown. Energy regenerates over time. Cooldowns prevent one player from dominating 24/7 via bots. Premium can slightly improve regeneration speed.

Power score is primarily based on your XP (experience points). You earn XP with successful actions: crimes, heists, winning attacks, lottery. The live leaderboard can be viewed at Leaderboard.

Yes. Attacks on players are always possible, whether you are online or not. Invest in stronger gangsters, weapons, and boosts to increase defense. Premium offers a temporary protection shield option.

5% of all paid premium and credit purchases in a round goes into the prize pool. The amount is visible in real time on the homepage and Prizes page. The more players buy premium, the bigger the pool.

No. The prize pool is a skill-based reward. Winners are determined by leaderboard position - your XP and effort during the round. There is no element of chance in determining the winner. Therefore Crimora.nl does not fall under gambling definitions.

After the round ends, we contact the top 3 via the email on your account. You provide your IBAN bank account (in your own name), and payout follows within 14 business days by bank transfer. Distribution: 1st 60%, 2nd 30%, 3rd 10%.

Prize winnings may be taxable depending on your personal situation. Crimora.nl does not withhold payroll tax. On request, we provide a payout overview for your tax filing. Consult a tax advisor for personal advice.

1. Clear your browser cache (Ctrl+Shift+R / Cmd+Shift+R).
2. Try another browser or incognito mode.
3. Temporarily disable browser extensions (ad blockers may block SSE connections).
4. Check your internet connection.

Still having issues? Report it via contact with your browser version and a screenshot.

Use the contact form with subject "Bug / Technical issue". Describe as precisely as possible: what you did, what you expected, and what happened. Screenshots and console errors (F12 -> Console) are welcome. Players who report bugs may receive in-game credits as thanks.

Yes. Planned maintenance is announced at least 24 hours in advance on the news page and (if available) the Discord server. Unplanned emergency maintenance is communicated as quickly as possible.